“They are understandably disappointed. They were really hoping that business would open up. It’s back onto [Employment Insurance] for the vast majority of the workers there,” he said, adding the union is skeptical that the hotel has to close entirely to complete its upgrades.

A prudent time to renovate, say tourism advocates

Paul Nursey, CEO of Destination Greater Victoria, said it’s a “prudent time” for the Empress Hotel to renovate, given the slow season expected.

“They’re making a strategic investment … and it shows a commitment to improve the guest experience,” Nursey said.

Anthony Everett, CEO of Tourism Vancouver Island said he’s surprised the Empress will be closing completely, but expects tourism numbers to drop significantly in Victoria and across Vancouver Island this winter. 

“Successful businesses … have been using this time to do those things that they otherwise might not be doing, [such as] improvements,” he explained. 

Nursey said he’s sympathetic to those businesses who cannot afford to make improvements for the long-term this winter.

“There’s a lot of anxiety as we’re heading into the fall,” Everett said, adding that “there are going to be some tough decisions this winter” as many businesses decide whether to keep their doors open.

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